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OT issues at work

Cooooookies's picture

There are so many issues where I work.  Well, on my team.  I work in Hotel Services and there are two managers.  In the 3 years I've been there, neither one of them actually manage.  Like, legit manage, lead, inspire, direct, etc.  Nothing.  There are really good people on the team...but you know what happens if there's no leadership.  Sort of like when a parent doesn't actually parent their child.

The natives run feral and things fall apart.  It's not good - and it got on my last nerve a couple days ago.  I went to the director and just let it all spill.  Well, sort of.  I was so frustrated that I felt like I tripped over my words and messed it all up.  I think the director understood - I mean she didn't get to her position by being stupid, right?

So then she spoke to two other managers that I've spoken with before and they're going to manage my deputy manager.  Finally!  However, I feel like the horrible, back stabbing weasel who snitched.  I have knots in my stomach and am leary of what I'll go back to on Friday.

There are situations that I've been in, my team members have been in, that made the job infinitely harder than it should be because nothing is ever dealt with.  YET I feel guilty.  Just needed to get that off my chest.  UGH.  I absolutely hate this sort of thing and just wish it was over.

Comments

Cooooookies's picture

I mean the people on the team that need guidance fall by the wayside.  They end up being a bit lazy, not doing their job 100% because they know no one is really paying attention.  Plus, if someone does see it, nothing is really done about it.  There is literally no difference for an employee on the team that gives 110% and one that gives considerably less.  No consequences for the not so good workers and no recognition or appreciation for the good workers.

For example - the kitchen assistant doesn't do his job.  Hasn't from day 1.  Nothing is done about it.  Manager suggested we just babysit him, basically.  This puts more work on everyone on the rest of the team to make up for his shortfalls.  He has also called in sick a lot.  A LOT.  Very unreliable.  Nothing was really done about it until the Director found out.  Two of the caterers were discussing a meeting with her that required a lot of food and the head caterer mentioned the unreliability of the KA.  Only then were actions put into place.

I get to be unofficial stand-in "manager" while the Deputy Manager was on holiday.  Apparently everyone on the ward spoke highly of the job I had done on the DM's behalf.  I was never thanked, complimented, told to go swivel, nothing.  This is just one thing of all the other efforts and extra I put into the job.

No difference either way.

ESMOD's picture

The way I see it, you must have effectively gotten your point across.  Otherwise they would have just left things as they are.  You likely are not the only one to notice these issues.