You are here

And then the sun comes up.

Rags's picture

I was an angry guy last night.  Wishing all kinds of misery and suffering on the individual(s) who broke into my car and stole my bag.  The bag, nor the Rx glasses, do I care about.  Two things are important to me.  My first Saudi driver's license from when I was 18, and my work product hard drive.  Make that 4 things. I just remembered that my Granddad's Masonic ring was in the bag, I am a 32nd Degree Scottish Rite Mason so I got his ring, and my Mont Blanc pen that was a gift from a former boss.

I spent much of last night trying to hunt down a 24/7 glass repair service.  No luck.

I spoke with the night clerk at my suites hotel when I got "home" last night. She had me park right in front of the lobby entrance to the hotel and called the night security officer to the lobby to speak with me.  He said he would keep an eye on my car which was open to the weather and anyone wanting to pick around in it.  So my night was not nearly as bad as it could have been. 

The nearly all night search for a replacement window was fruitless and frustrating.

So, I got up early this AM and was in front of the nearest SafeLite glass location before they opened.  I drove up and the service doors were open, a group of young men were loading and unloading broken windshields and new product for their day's schedule.   I pulled up in front, got out stood at one of the service doors and asked if I could speak to one of them though the were not open.  An amazing young man then came into my life.  Actually several amazing young men though one took the lead.

He asked me what they could do to help.  I showed him the space where the window used to be and asked if they had one in stock.  Nope, their location is a SafeLite location that every morning has the product required for their daily schedule delivered.

With looming disappointment and every indicator of a long frustrating unsuccessful day on my horizon, good stuff smacked me on the back of the head.  This young man started making calls to their warehouse location, found my window, gave me a quote, informed me that the earliest appointment available at any SafeLite in Las Vegas was on Thursday and the earliest a service van had availability would be Tuesday.  Af first my heart soared, they had my window... then it crashed and burned at the prospect of my car being open to the weather and anyone wanting to pick around in it for the better part of a week.  

Then... my weekend salvaging team of amazing  young men went to work.  First the lead great kid asked the others to get all of the glass vacuumed out of my car, then got on the phone.  Those young men swarmed my car, got all of the glass cleaned up, and got back to loading windshields.

After a total of about 10 minutes he handed me a service order for today (between 12.00 and 17:00 for on site installation of my window at my hotel.  He told me he was waiving the usual mobile service fee. I insisted that I pay it and that I wanted to pay them their entire fee structure for their help.  "No Sir.  We are allowed to be kind."

So... my problem was resolved by some incredible young men all before they were even open for business.

These young men drove an epiphany for me.  For every dirt bag POS, their are some great people in this world.

 

Comments

thinkthrice's picture

I think fewer and fewer people have been raised with morals and brought up to respect other people's property.  I have much less faith in human nature than you do but there are some good ones out there you just have to look hard for them. 

I have not had data stolen however I had a big lightning strike which took out an external hard drive big time so now my house has a whole house surge protector and I have a NAS which is on a fancy ups battery backup and also gets backed up to the cloud using iDrive.

Since that unfortunate incident I never go without backing up every week.   So sorry this happened to you.  

I did have a GPS stolen one time when Chef and I were out to dinner at a fancy restaurant in a suburb that is close to an urban area.  The window was completely busted.  

Chef has a small rural towm farm boy mentality.  The other day he got a large fiberglass ladder stolen on a job site in a what would be called Blue Collar low-income what was once a bedroom community.  I guess the joke was on them because the fiberglass ladder had warped anyway.  There is some drug activity in that area

So what do I see the other day on the job site when I go over there to cut the lawn?  Chef and his helper 20 feet up in the air on a lift and his wallet right out on the front porch in full View.  I have lived in the inner city so I lock everything all the time and hide everything.   I quickly put a piece of vinyl siding over his wallet and told him about it.

He is the type that leaves everything unlocked windows open and key in the ignition

drives me insane.  

I hope they recover your stuff what odds are they'll probably sell a one terabyte drive even though that's not very big anymore.  Myself I was scoping out a 10 terabyte drive to put in my cam system to replace the 4 terabyte.  Even 4 terabytes fill up fast.

 

Rags's picture

How time flies.

Sorry about losing your HD.  It is a PITA.  I had an epiphany last night, I have a second one that is at our TX home so I have most of my data.  I know where it is and will grab it and duplicate it to several back ups on my next trip home.

Exjuliemccoy's picture

Hate what happened to you, but love hearing about the young men at SafeLite. I too am a fan of kindness, and hope you'll contact corporate to sing their praises. Maybe have a local pizza place deliver lunch to them as well?

Rags's picture

Just bbq instead of pizza.  When they got me in the same day I asked wich they would prefer.  They chose BBQ.

bananaseedo's picture

That was great of them, and of you for going with the bbq for them.  I'm very sure they appreciated it, Safelite is a great company.  Awesome customer service.  My DH was wanting to work with them before all his health ordeals that limit physical work.  I'm glad you were able to find a way to back up some of that data.  What an ordeal.

bananaseedo's picture

That was great of them, and of you for going with the bbq for them.  I'm very sure they appreciated it, Safelite is a great company.  Awesome customer service.  My DH was wanting to work with them before all his health ordeals that limit physical work.  I'm glad you were able to find a way to back up some of that data.  What an ordeal.