Mental health care sucks in the US...
Well, all health care does, but mental health care is a particularly vicious beast.
Backstory for those that don't remember, YSS came to live with us earlier this year partly because YSS threatened and made plans to commit suicide. DH got him a crisis intake the next day and services started the next week.
All went well for about a month. YSS was going to weekly therapy, but the Tier 1 provider was an hour away from us. The appointments were cutting into YSS's schooling when they couldn't schedule in the late afternoon/early evening and YSS was going back to school physically in March so that made it even more challenging. Thankfully, his therapist had an evening slot open so he booked YSS during that time going forward. Wonderful!
...until the therapist's supervisor overrode that slot and gave it to someone else who needed it. This led to three months of random appointments that would sometimes be scheduled two weeks apart and then 3-4 days apart, they would only schedule a few appointments at a time so DH and I were scrambling to make random dates and times work, and it's still an hour away so you're talking taking 3 hours off work and school for therapy weekly.
DH worked it out with the therapist for YSS to do some televisits, but that wasn't really good protocol for the agency and YSS didn't like it as much because he was home during sessions where he worried people would hear him. Good news out of all of this was YSS got a safety plan, his ideation went from daily/often to once a month/rarely.
This arrangement stopped working when we moved in May, so YSS has been out of therapy since then. We have been getting him set back up in health care, so we've really just been waiting to talk to someone who can refer him in our new area since he's stable. He went to his pediatrician last week and was connected to the clinic's behavior health specialist for therapy until he could transition to a new center closer to home. Wonderful!
...until that center called DH to enroll him and they don't take private insurance anymore, so YSS can't go to therapy through them. My insurance company only lists the place we were originally going to, and I am going to ask the BHT tomorrow for a different referral to an agency that will actually accept insurance. I'm also going to call the old place back if the BHT doesn't have anyone else to see if they have a solution.
I'm just utterly frustrated. I try Googling places and get a list of providers that work for the place that doesn't take insurance. Everyone else is 30+ minutes away and I have no idea what insurance they take. I'm trying to compile a list for DH to call (since I carry YSS on my insurance), and it's a fracking nightmare trying to find it on my own.
Anyone got suggestions? Is there a youth mental health services database that I don't know about? I'm really disappointed that this place nearby doesn't take insurance because they're the largest provider in the area, which probably means they've pushed other people out. It's not even about the money - it's about the time and distance. We'll pay someone who is closer...if I could find someone who was closer.
Just effity eff eff.